Wednesday, July 21, 2010

Cannot start Microsoft Office Outlook. Unable to open the Outlook window

I ran into an Outlook error today that required a few minutes of research. The error displayed “Cannot start Microsoft Office Outlook. Unable to open the Outlook window.” First, I ran the scanpst tool, found some errors, backed up the PST, and performed the repair. Outlook displayed the same error when starting up. A quick Microsoft KB search brought up the same error description but none of the fixes worked.

Buried in one of the forum posts for techguy.org was a fix for the issue. Hit the Start bubble, type “Outlook.exe /resetnavpane” in the search pane, hit enter. If using XP it’s Start, Run, type  “Outlook.exe /resetnavpane,” hit enter. In both, don’t use the quotes.

Best Regards,

Jonathon Deringer

Owner
Computer Solutions Inc
1225 NW 16th Ave
Gainesville, FL 32601
Ph.352.371.2230

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